Reviews

8.4
Review score

Score Breakdown

Cleanliness
8.5
Comfort
8.1
Property location
8.8
Facilities
8.0
Staff
8.3
Value
8.4

Reviews

    ie

    Review score

    10
    22 May 2018
    There are no comments available for this review.
    Giovanna
    gb

    Review score

    10
    19 May 2018
    There are no comments available for this review.
    Jutta
    de

    Review score

    4.2
    19 May 2018
    12 extra Euro per Day for parking. Shower was extremely small in a big cold bathroom. No heat the first day even though it was only 8 degrees outside. Only after complaining heat was on. Took 24 hours for temperature to go up. Rooms very aged and not comfortable. Breakfast was poor. Staff (owner?) very unfriendly, we didn’t feel welcome. No hot water cooker or anything in the room. Minibar was empty, fridge off. Don’t know where the 4 stars come from. Compared to other 4 star hotels around it’s a shag, more like a mom and pop operation type hotel. Stayed in far better 2 star Hotels. Needs a lot of TLC to get it up to standard.
    The location.
    Mary
    gb

    Review score

    9.2
    19 May 2018

    Overall very pleasant hotel - friendly family eager to ensure you are having a pleasant stay.

    The food is very good value for money. Bread is delicious. Starters are like a main meal. Generous portions and food freshly prepared.
    terry
    nz

    Review score

    8.8
    10 May 2018

    Great being able to walk to Grotto

    Location and parking
    mu

    Review score

    10
    7 May 2018
    There are no comments available for this review.
    Deepak Pereira
    gb

    Review score

    10
    5 May 2018

    We will definetly stay in the same hotel without a second thought .the staff was so helpful

    None
    Great location great service..the staff was so kind and helpful .
    Rudolf
    nl

    Review score

    7.5
    1 May 2018
    There are no comments available for this review.
    Patrick
    gb

    Review score

    10
    25 April 2018

    Very nice highly recommended

    The hinge shower curtain too small.
    Quiet & peaceful location. Walking distance to everything.
    Marilou
    gb

    Review score

    7.9
    22 April 2018

    satisfied

    No plug by bedside to charge mobile phone
    Near to the sanctuary.
    Geraldine
    ie

    Review score

    9.2
    19 April 2018

    Great location. Breakfast lovely. Staff friendly and rea

    Jim
    au

    Review score

    7.9
    16 April 2018
    There are no comments available for this review.
    Zeina
    ls

    Review score

    9.2
    13 April 2018

    NIce stay

    Paul
    mt

    Review score

    10
    9 April 2018

    See you again

    Nothing
    Very helpful and very good restaurant
    william
    gb

    Review score

    3.3
    7 April 2018

    Not very happy

    The room ,was very very small not a proper wardrobe spider webs every were,not comfortable
    I didn’t try
    Melchor
    ae

    Review score

    10
    5 April 2018

    Very reqarding experience both spritually (with the pilgrimage) and personally (with the hotel).

    None.
    Room very clean and accessible just 5-8mins walk to the grotto/pilgrimage area. Emmanuela was very helpful and accomodating. Our train ride back to Toulouse the next day was cancelled and was forced to take the early morning bus ride. Emmanuela prepared us our packed breakfast and drove us personally to the bus station at 5AM! Best customer service we have experienced. Will definitely come back to the place next time we visit Lourdes.
    richard
    fr

    Review score

    8.3
    4 April 2018
    There are no comments available for this review.
    David
    gb

    Review score

    7.9
    3 April 2018
    There are no comments available for this review.
    RATHINANADAR
    fr

    Review score

    9.2
    31 March 2018

    Its excelent service by staffs

    Nothing
    The Hospitality
    id

    Review score

    7.5
    23 October 2017
    There are no comments available for this review.
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